Innerminx Data Protection Policy
1. Introduction At Innerminx, we are committed to protecting and respecting your privacy. This Data Protection Policy outlines how we collect, store, process, and protect personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Scope This policy applies to all personal data collected, processed, and stored by Innerminx in relation to customers, suppliers, employees, and any other individuals who interact with our services.
3. Principles of Data Protection Innerminx adheres to the following principles when processing personal data:
Lawfulness, fairness, and transparency – We process personal data lawfully, fairly, and in a transparent manner.
Purpose limitation – We only collect data for specified, explicit, and legitimate purposes.
Data minimisation – We collect only the necessary personal data required for the purpose.
Accuracy – We ensure that personal data is accurate and kept up to date.
Storage limitation – We retain personal data only for as long as necessary.
Integrity and confidentiality – We process data securely to protect against unauthorised or unlawful processing and accidental loss or damage.
4. Lawful Basis for Processing Personal Data Innerminx processes personal data on the following lawful bases:
Consent: Where individuals have given explicit consent to process their personal data.
Contract: Where processing is necessary for the performance of a contract.
Legal Obligation: Where processing is required to comply with legal obligations.
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided those interests are not overridden by the individual’s rights and freedoms.
5. Data Collection and Processing We collect and process personal data for the following purposes:
To provide and manage our products and services.
To communicate with individuals regarding services, updates, or queries.
To maintain business operations, including invoicing and record-keeping.
To comply with legal and regulatory obligations.
6. Data Sharing and Third Parties Innerminx will not sell, rent, or share personal data with third parties unless:
It is required for the provision of our services.
We have obtained explicit consent from the individual.
It is necessary to comply with legal or regulatory obligations.
It is required to protect our business, prevent fraud, or enforce agreements.
Where third-party service providers process data on our behalf, we ensure they comply with GDPR requirements through appropriate data processing agreements.
7. Data Security We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, or destruction. These measures include encryption, secure access controls, and regular data protection training for our employees.
8. Data Retention We retain personal data only for as long as necessary for the purposes stated in this policy, in line with legal and regulatory requirements. When data is no longer required, we securely delete or anonymise it.
9. Individual Rights Under the UK GDPR, individuals have the following rights concerning their personal data:
The right to be informed about data collection and usage.
The right to access their personal data.
The right to rectification of inaccurate or incomplete data.
The right to erasure (the ‘right to be forgotten’).
The right to restrict processing.
The right to data portability.
The right to object to data processing.
The right not to be subject to automated decision-making, including profiling.
To exercise these rights, individuals may contact us at hello@innerminx.com.
10. Data Breach Management In the event of a data breach, Innerminx will:
Assess the severity and impact of the breach.
Take immediate action to mitigate risks and secure data.
Notify the Information Commissioner’s Office (ICO) within 72 hours if the breach poses a risk to individuals.
Inform affected individuals where necessary.
11. Updates to This Policy This policy may be updated periodically to reflect changes in legislation or business practices. Any updates will be communicated on our website.
12. Contact Information For any questions or concerns regarding this policy or your personal data, please contact us at: hello@innerminx.com
Effective Date: 21.03.25
Precautions and Contraindications
Introduction to Innerminx
Innerminx is devoted to offering safe and transformative sound healing experiences using Alchemy Crystal Singing Bowls and Glow Crystal Singing Bowls (hereafter referred to as ‘bowls’). While sound healing has been widely recognised for its ability to promote deep relaxation and well-being, it is essential to ensure that sessions are conducted safely and ethically. This document outlines key precautions and contraindications to safeguard both practitioner and client, ensuring that every session is approached with care and professionalism.
It is important to note that crystal singing bowls are not a substitute for medical advice. If a client experiences health concerns, they should consult their physician. As the practitioner, I am responsible for my conduct and the safety of those receiving sound healing. Innerminx and Mikaela Elliott accept no responsibility for your actions while playing the bowls for others.
General Safety Guidelines
Do not place a person’s head inside a bowl while playing. A safe distance is at least 12 inches away.
Avoid playing loudly near someone’s head or placing a bowl directly near their ears.
When chiming a bowl, do so gently to avoid causing an overwhelming response.
If feeling fatigued or unwell, it is not advisable to facilitate a session. Sound healing is most effective when the practitioner is mentally, emotionally, and physically present.
Do not consume alcohol or substances that impair clarity before playing the bowls for others.
Specific Precautions and Contraindications
Epilepsy
Epilepsy is a neurological condition that can cause seizures due to sudden bursts of electrical activity in the brain. Some individuals have musicogenic epilepsy, where specific sounds—including musical instruments, bells, or humming—can trigger seizures.
While this is rare, clients with epilepsy should be fully aware of their triggers and are encouraged to consult with their doctor before receiving a sound healing session. If there is any uncertainty, sound healing should be avoided for their safety.
Pregnancy
While sound healing can be beneficial during pregnancy, special care must be taken:
Crystal Singing Bowl sessions are not advised during the first 12 weeks (first trimester). This is the most delicate stage of pregnancy, where the foetus is developing.
After the first trimester, sessions should be conducted gently, ensuring bowls are played at a safe distance (approximately 3 feet/1 metre) from the pregnant individual.
No bowls or therapeutic sound tools should be placed directly on the body during pregnancy.
Metal Implants, Plates, or Medical Devices
Individuals with metal implants (such as plates, pins, or ball joints) or electronic medical devices (such as pacemakers and cochlear implants) may experience discomfort due to the vibrations of the sound. In rare cases, vibrations could interfere with the function of electronic implants.
Clients with implants should be informed of potential risks.
Verbal and written consent must be obtained before proceeding with a session.
Practitioners should ensure they have appropriate insurance to cover liability related to these conditions.
Severe or Clinical Mental Health Conditions
Sound healing can be deeply relaxing but may not be suitable for individuals with severe or clinical mental health conditions, including:
Schizophrenia, psychosis, or other disorders that impact perception and reality.
PTSD or severe anxiety conditions, especially where sound sensitivity (hypersensitivity) is a symptom.
Individuals experiencing hypersensitivity to sound may find certain frequencies triggering rather than calming. It is important to discuss any concerns before the session and ensure that sound healing is appropriate for the client’s mental well-being.
Minors (Under 18 Years Old)
Written permission from a parent or guardian is required before playing crystal singing bowls for a minor.
The minor must also give their own consent to the session.
A parent or guardian must remain present in the room at all times during the session.
Placing Bowls on the Body
It is inadvisable to place bowls or therapeutic sound tools directly on the body, especially for pregnant clients, individuals with metal implants, or those with known sensitivities.
If body placement is part of the session, the practitioner must clearly communicate this in advance and obtain written consent from the client.
The practitioner must ensure adequate insurance coverage for any potential risks.
Medical Clearance and Client Consent
If there is any doubt about the suitability of sound healing for a client, it is best to seek written confirmation from the client’s GP before proceeding. Ensuring informed consent and clarity in communication helps uphold professional standards and maintains client safety.
By following these precautions and contraindications, I am committed to providing a safe and ethical space for sound healing experiences.
This instruction serves as a guide for responsible sound healing practice under Innerminx, ensuring that every session prioritises the well-being of both the practitioner and the client.
Code of Conduct and Ethics
Introduction to Innerminx
I am dedicated to offering transformative sound healing experiences through Alchemy Crystal Singing Bowls and Glow Crystal Singing Bowls, hereafter referred to as ‘bowls’. This Code of Conduct and Ethics upholds the highest standards of integrity, professionalism, and care within my practice. It serves to protect the interests of my clients, ensure ethical practice, and provide clear guidance for my work.
As a practitioner, I commit to maintaining exceptional levels of professionalism, respect, and ethical conduct. It is my responsibility to be familiar with this Code and stay informed of any relevant legal, ethical, or regulatory changes. This document is available upon request and applies within the jurisdiction of the United Kingdom.
1. Key Values for Practice
I shall:
Play the bowls for clients with respect for their dignity, individual needs, and values without discrimination.
Be without judgment concerning race, colour, creed, gender, or sexual orientation.
Provide comprehensive and easy-to-understand information to allow clients to make informed choices.
Respect the client’s right to choose their own forms and path of healing.
Act honestly and maintain professional integrity.
Practise only within the boundaries of my competence and qualifications.
Acknowledge and respect all practitioners and disciplines.
Work to foster and maintain the trust of my clients and the general public.
Keep all client information confidential unless required by law to do otherwise.
Respond promptly and constructively to concerns, criticisms, and complaints.
Comply with relevant UK legislation, including data protection laws and health and safety requirements.
2. The Client/Practitioner Relationship
2.1. Clarity of Contract
I shall:
Display or make available relevant certificates or qualifications.
Ensure that clients can make informed choices regarding their healthcare.
Provide full and clear information, either verbally or in writing, about my services, including the nature of the treatment, charges, and confidentiality policies.
Retain the right to refuse or postpone playing the bowls if:
The client is under the influence of alcohol or mind-altering substances.
The client behaves in a manner that makes me feel unsafe, disrespected, or abused.
The client has contraindications that prevent them from receiving sound healing.
Request a medical note from a GP if there is uncertainty about a client’s suitability for sound healing.
2.2. Informed Consent
I shall:
Obtain explicit, voluntary, and informed consent at all times.
Recognise the client's right to refuse any treatment or disregard advice.
Require written consent from a parent, guardian, or relevant medical practitioner before treating minors or individuals without mental capacity.
Obtain written consent before using any video, audio recording, or digital imagery of a client.
2.3. Confidentiality and Data Protection (GDPR Compliance)
I comply with the UK General Data Protection Regulation (UK GDPR) by:
Gathering only necessary personal information and maintaining honest, accurate, and factual records.
Not disclosing client information to a third party unless required by law or with client consent.
Storing records securely and retaining them for a minimum of seven years from the last consultation.
Ensuring client data is handled securely, whether stored electronically or on paper.
3. Professional Obligations
3.1. Competence and Continuing Professional Development
I commit to:
Continuous self-awareness and professional development.
Regularly reviewing and evaluating my practice.
Seeking mentoring, supervision, or peer support where necessary.
Ensuring my mental, emotional, and physical health does not impact my ability to provide sound healing services.
3.2. Professional Boundaries
I shall:
Maintain the highest professional standards when interacting with clients and other healthcare professionals.
Not exploit clients financially, sexually, emotionally, or in any other way.
Never claim sound healing can replace conventional medical treatment.
Not diagnose, prescribe, or interfere with medical advice.
4. Legal Compliance & Insurance
4.1. Health & Safety
I shall:
Follow UK Health & Safety at Work Act 1974 guidelines.
Conduct risk assessments for my practice environment.
Adhere to infection control measures where necessary.
4.2. Insurance
I must have public liability insurance, professional indemnity insurance, and, where applicable, employee liability insurance. If working from home, I must inform my household insurer to ensure adequate coverage.
4.3. Safeguarding Minors and Vulnerable Adults
If working with minors or vulnerable adults, I must:
Hold a DBS check.
Obtain written parental or guardian consent for minors under 18.
Report concerns about harm or abuse to the appropriate authorities.
5. Complaints & Arbitration Procedures
Clients have the right to lodge complaints about my conduct.
I will have an internal complaints procedure before escalating matters externally.
If unresolved, complaints can be directed to Trading Standards or relevant professional associations.
This Code of Conduct and Ethics ensures that I uphold the highest professional standards while supporting clients on their healing journey. I remain committed to ethical practice, client well-being, and continued professional growth.
Innerminx is dedicated to providing safe, ethical, and empowering sound healing experiences for all.